Career
Joan White-Wagoner, MBA, FACHE
A healthcare executive and trusted advisor with a record of providing strategic long-term financial planning, discipline, and strong leadership. Leading cultural shifts in operations and influencing critical decisions on strategic initiatives, healthcare organizations facing mission-critical challenges, assessing operations, turnarounds, developing multi-faceted strategic plans, and building cross-disciplined teams. Success in executing revenue, cost containment, creating value-added programs, re-establishing financial stability, and increasing visibility. View Joanie’s Talent Card by Talent+.
Executive Snapshot
20+ Years’ Healthcare Operational Leadership
Advance Clinical Quality and Patient Safety
Capital Project Planning and Financial Management
Lead Hospital Campus and Clinic Site Acquisitions
Performance Improvement
Inspire and Motivate Teams
Expand and Improve Quality Care/Culture Safety
Lead Innovation in Care Delivery Programs
Negotiate Successful Payor and Provider Contracts
Education
Master of Health Administration (MHA)
Master of Business Administration (MBA)
University of Maryland, University College
Bachelor of Science, Healthcare Management
Southern Illinois University
Health Service Management Technical School
Sheppard Air Force Base, Texas
MARTIN GENERAL HEALTH SYSTEM, QUORUM HEALTH CORPORATION, Williamston, NC
Chief Executive Officer
April 2018 to September 2019
Provided oversight, leadership, and change management for a rural community multi-site health system to promote a reputation for quality and clinical excellence. Pivotal role in shaping the strategic direction, oversaw a $30M budget, and refocused 275-team of professionals and 86 physicians on delivering safe, quality care. Served a dual role as Practice Administrator and CEO. Reported to the Executive Vice President and Chief Operating Officer of Quorum Health Corp. and County Board of Directors.
Martin General Hospital is a community medical provider, serving eastern North Carolina and its residents with family, emergency, and specialist care.
BAPTIST HEALTH MEDICAL CENTER-CONWAY, Conway, AR
Facility Chief Executive Officer
Administrator and System Vice President
December 2015 to July 2017
Led a $170M capital construction project and opening operation, integrated the 111-bed facility into a complex, highly matrixed nine-hospital health system. Developed and recruited senior management team and promoted integrated decision-making between the chiefs of services and executives. Oversaw population health management for five rural counties and 450 FTE.
Baptist Health is a faith-based regional health system offering an integrated healing environment - $2.1B System Revenue.
TEXAS GENERAL HOSPITAL, LLC, Grand Prairie, TX
Facility Chief Executive Officer
Administrator and System Chief Operating Officer
December 2014 to December 2015
Recruited to develop a strategic operating plan, established financial stability, and initiated fast-paced growth through acquisitions of small, rural hospitals in financial crisis. Increased operating beds by 102 beds and achieved an overall occupancy rate of 96% through expanding services and quality. P&L Accountability of entire system.
Texas General Hospital provides quality medical and patient care and patient satisfaction - $1B Revenue.
CARL VINSON VA MEDICAL CENTER, VETERAN’S HEALTH ADMINISTRATION, Dublin, GA
Interim Chief Operating Officer
October 2010 to May 2011
Managed P&L of $500M, capital projects totaling $71M, and >600 FTE.
Vice President of Operations, Chief of Health Administrative Services
January 2010 to December 2014
Provided oversight, development, and leadership of operations of administrative departments. Established goals, formed short and long-range strategic plans, and created positive union relationships.
Carl Vinson VA Medical Center is a 360-bed hospital with several campuses - $500M annual budget.
MRN HEALTHCARE MANAGEMENT, INC., MD/GA Territory
President and Chief Executive Officer
January 2008 to January 2010
Provided consulting and led recruiting operations, strategic planning, marketing activities, policies. Assessed new recruiting technologies to determine efficiency and managed three FTE.
MRN Healthcare Management, Inc., specializes in hospital and practice management consulting, recruitment of physicians, and executive leadership.
U.S. AIR FORCE, MALCOM GROW MEDICAL CENTER, ANDREWS AFB, MD
Health Services Administrator
April 1999 to April 2003